Frequently asked questions
What is meant by a limited edition giclee?
In our case, this is a giclee (i.e., print on canvas) that will be produced a limited number of times from an original painting. Once the limit has been reached, no more limited edition giclees will be produced. The giclees will be signed by the artist (Kathy Winkler) and will be numbered in the form x/y, where "y" is the limit associated with the image and "x" is the number of the giclee in the series of "y" giclees. The maximum number of Limited Edition Giclees for any one image will be 100.
What is a Giclee? (pronounced zhee-clay)
What are the common characteristic of a giclee purchased on this website?
All giclees will be printed on canvas, will be 1.5" deep, and will be ready-to-hang.
What is the expected delivery time for a purchased giclee?
The normal delivery time will be within 2 weeks (10 business days), once we receive your order. If there are any exceptions to this schedule, either a general message will be posted on the website (e.g., holiday period), or you will be notified at the time we receive your order.
What is the return policy?
Returns are allowed only for giclees that are physically damaged. The purchaser is responsible for shipping costs of the returned item. The giclee must be returned using the original packing materials.
What is meant by an Open Edition Giclee?
These are giclees that are unsigned and unnumbered.
Are Special Orders available?
Special Orders of a given giclee will be available for giclees that are larger than those identified on the website. For pricing of a Special Order item, send a message here